3. In certain exceptional time-barring cases the CBDT has allowed processing of Returns of Income in Online TMS. The AST Instruction No. 135 dated 20th March 2015 provides for processing of following categories of returns for AY. 2013-14 in Online TMS.
Category of cases
PAN under migration
PAN is deleted in de-duplication process.
PAN is under de-duplication restoration.
Category of cases
Invalid PAN mentioned in the return
PAN is not available
Name in PAN database does not match with name in Return of Income
Return with one PAN issued to two different entities OR someone filing a return quoting the PAN of original holder and this wrong return is processed first in AST/CPC/TMS, therefore the System will not allow processing of Return of original PAN holder.
Any other contingency in AST not allowing the processing of such return even with valid PAN.
4. As per the aforementioned instruction, refunds can be issued via refund voucher printing facility for Online TMS Category 1 cases only. Subsequent to the issue of refunds, the information regarding processing and refund issued, if any, needs to be integrated with AST. However, for the Online TMS Category 2 cases, refund via refund voucher printing facility or integration with AST is not possible, as the correct PAN details are not available.
5. Only in cases where the initial underlying order is passed outside the system, the subsequent orders cannot be passed in the AST system and therefore in such cases refund cannot be issued through Refund Banker. As discussed in para 2 above, from AY 2011-12 onwards, most orders u/s 143(1) and subsequent orders are already on AST system.
6. It is therefore decided by the CBDT that henceforth no manual refund should be issued in a case which has been processed on AST. In cases referred to in paras 4 & 5 or in exceptional cases, manual refunds may be issued with the following safeguards:
i. It is mandatory for AO to take Approval by Range head for refunds upto ₹ 1 lakh and approval by CIT for refund above ₹ 1 lakh and record reasons as to why manual refund was necessary.
ii. Mandatory quoting of PAN, AY and Bank account number on the Cheque.
iii. No manual refund will be permitted if a prior manual refund for same PAN, AY and amount has already been encashed.
7. For control purposes, a separate ITD functionality/screen is being rolled out vide this instruction to capture important details for manual refunds (other than using print refund voucher functionality where details are already captured in the system) issued by the Assessing Officer(s). The Assessing Officer(s) are advised to mandatorily fill these details before issuance of any manual refund from the date of issue of this instruction. Range Heads are advised to ensure that the Assessing Officers duly fill all the details for such manual refunds as provided in the functionality before issuance of any such manual refund. The path of this functionality is as under:
"ITD → AST → Others → Manual Refund Details"
For monitoring by supervisory officers, the data of refunds issued manually and entered by the AOs in this new screen will be matched with the data of such refunds encashed as per OLTAS database regularly to identify cases that have not been entered by AOs through MIS feature that will be launched shortly.
This process would continue till a separate functionality is developed in ITBA.
8. The CIT(COs) are requested to ensure that all the Assessing Officers are enabled under Refund Banker Scheme as per new Jurisdiction Order issued after restructuring w.e.f. 15.11.2014. It also needs to be ensured that the old jurisdictions are dis-continued immediately.
9. For any clarifications/difficulties user is advised to lodge ticket with Helpdesk for resolution. Any queries on this issue can also be addressed to Shri Ashish Abrol, Addl.DIT(S)-3(1)(09013850443), firstname.lastname@example.org
10. This issues with the approval of Chairperson, CBDT.
Order-Instruction - Income Tax
AST INSTRUCTION NO. 136